Handoff is a Bitrix24 Marketplace app for safe, large-scale reassignment of responsible users in Tasks and CRM. It helps teams quickly transfer workload when an employee is on vacation, leaves the company, or when ownership must be redistributed temporarily or permanently.

What business tasks it solves

• Mass transfer of responsibility from one employee to another.
• Temporary handoff with automatic return on a selected date and time.
• Controlled transition during vacations, role changes, and offboarding.
• Post-change visibility with detailed history, logs, and item-level statuses.
• Automation of related CRM updates through a custom CRM robot.

Bulk reassignment for:

• Tasks
• CRM activities
• Leads
• Deals
• Contacts
• Companies
• Invoices
• Quotes
• Smart Process Automation entities, SPA / dynamic entities

Requirements and dependencies

• Bitrix24 account with REST API access.
• App installation permissions in Bitrix24.
• For robot features: CRM automation / business process capabilities must be available in the customer’s Bitrix24 plan.
• Internet access from Bitrix24 to the app backend endpoint.
• No on-premise software installation is required on the customer side.